General
Frequently Asked Questions
Please visit our Insurance & Billing page here to learn more about any insurance questions you may have.
You can visit our online pay portal by clicking here.
Please visit our Visitors Guide page here for up-to-date COVID-19 policy updates
Yes! Please visit our Telehealth information page here for more information
If you are a patient and would like to request your images, please use the following link to sign up for PowerShare. Click here for instructions on how to sign up, connect with Hilo Benioff Medical Center, and request your images. Please contact HMCImagingSupport@hhsc.org if you require any assistance.
Clinic
Frequently Asked Questions
For any specialty care clinic, you will need a referral from your Primary Care Provider. Once your referral has been received, the clinic will reach out to schedule you based on the type of referral.
If you do not have a primary care provider, you can meet with one of our Primary Care providers to assist:
East Hawaii Health Primary Care 1190 Waianuenue
You can become a new patient at any of our Primary Care clinics by registering in person, over the phone, or by filling out the new patient information form here on the website.
In addition to anything specifically requested, please make sure to bring valid ID and your insurance card to any appointment.